Terms & Conditions

Access to and use of Buttistore.com and the products and service available through the website are subject to the following terms, conditions and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.buttistore.com), you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.

We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

Introduction

The domain name www.buttistore.com is a site operated by Buttistore, a company incorporated under laws of India with our registered office at Pratibha Complex, Shriram Pete, Main Road, Sullia, DK, 574239 (“Company”).

Services

Buttistore is an online retailer of personalized arts, crafts and gifts products offered at great values to the consumer. Membership allows customers to purchase a variety of products. Upon placing an order, Buttistore.com shall ship the product to you and be entitle to its payment for the service.

Third Party Websites and Content

Our website provides links for sharing our content on Facebook, twitter and other such third party website. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website (www.buttistore.com) and disclaim all our liabilities arising out of any or all third party websites.

We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of Buttistore on any social networking platform.

Privacy

Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.

Exactness of the Product

The images of the items on the website and previews are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

Pricing

Buttistore reserves the right to price all the items on the website. The products available on the website are for retail sales, intended for end-user consumption only, and is in no way available for resale. All prices listed on the website are only applicable for items purchased on the website and not through any other source.

Additionally, Buttistore reserves the right to change the prices of any item listed on the website without notice to customer. These changes will be applicable to the orders received after the changes only, not be applicable to the orders that have been placed already. The prices of all items mentioned includes GST (Goods & Service Tax) at the prevailing rate for which we are responsible as a seller.

Delivery

You will be given various options for duration of service and delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.

Intellectual Property Rights

All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.

Law and Jurisdiction

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Sullia-574239.

Indemnification

You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

Violation & Termination

You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.

Signature

All the buttistore products will contain signature of the artist. For painting, Sketch and Caricature the signature will be the name of the artist inside the painting in a corner.

Replacement Policy

Replacement is possible if the customer receives a damaged product. The complete product will be replaced without any extra cost. The replacement request with valid proof (proof of damaged product) has to be raised by the customer within 3 days of product delivery. The replacement will be shipped to the customer’s address in chosen order duration (Normal / Express). The total product replacement is not applicable for Handmade painting and Pencil sketch if the artwork is not damaged.

Cancellation & Refund Policy

Cancellation of an order is subject to cancellation charges. The following cancellation charges are applicable:

  • If any order is cancelled before processing begins, 90% of the order value will be refunded.
  • If any order is cancelled after processing begins, and before printing and framing, cancellation charges equivalent to soft copy charges is applicable.
  • If any order is cancelled after printing and framing, no refund is possible.
  • If the customer receives a damaged product, the product will be re-shipped to the customer's address. This damage request with visual proof of the damaged product, has to be raised by the customer within 3 days of receiving the product.

    All refunds, as applicable, will be initiated to the original payment method in 7 working days.

    Money-Back Guarantee Policy

  • In case the customer is completely not satisfied with our custom artwork for their particular order, we will improve the artwork. If the customer is still completely not satisfied, we will refund the full amount less softcopy / artist charges.
  • This money-back policy is applicable only till the customer approves the artwork. The artwork then moves to Production & Shipping. Once the artwork is approved, money-back guarantee is not applicable.
  • Money-back guarantee applies to artwork alone. It is not applicable to Production & Shipping.
  • All refunds, as applicable, will be initiated to the original payment method in 7 working days.
  • Customisation Charges

  • Customisation charges refers to additional charges over and above charges mentioned on the website for the corresponding order. It is applicable to some orders, not all.
  • Customisation charges, if applicable, will be communicated clearly to the customer through official call, Whatsapp chat or email. Communication of such charges may happen during one or more of the following stages:
        a. Sales enquiry before order is placed
        b. After order is placed, before order processing begins
        c. In some cases, if the customer requests for additional customisation during processing, it will be communicated at that stage.
  • Customisation charges are levied for the additional artistic effort required to perform the specific artistic activities requested by the customer.
  • Buttistore reserves all rights to estimate customisation charges.
  • Disclaimer

    IN NO EVENT WILL THE COMPANY OR IT’S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES, ARISING OUT OF OR RELATED TO MISUSE OF PERSONAL INFORMATION OF THE CUSTOMER AND THE CUSTOMER IS SOLELY LIABLE FOR SUCH ACTS AND THEY ARE ADVISED NOT TO SHARE THEIR CONFIDENTIAL INFORMATION LIKE BUTTISTORE PASSWORD, OTP, CREDIT/DEBIT CARD EXPIRY AND CVV WITH ANYONE EVEN THOUGH THEY CLAIM TO BE A BUTTISTORE.COM EMPLOYEE. NONE OF OUR EMPLOYEE WILL ASK FOR SUCH CONFIDENTIAL INFORMATION.

    If you have any questions, comments or requests regarding our Terms of Service or the website please contact us .

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    We have two modes of payment. 1. Complete Advance, 2. Partial Cash of Delivery – 30% paid in advance, 70% paid in COD. Your payments are 100% secure. Razorpay payment gateway is used.

    CITIES WE SERVE
    Popular Searches

    1. How does it work?

    Select the type of artwork you want from our site, upload a photo, fill in the details, and submit order. Then we will share with you a preview and once you approve, it will be shipped to you!

    2. Can I add or remove people/things from my artwork?

    Yes, just let us know what people or things you want the artist to remove. If you want to add people into the photo, you can make use of our merge art services.

    3. Do you offer free shipping?

    Yes, at Buttistore you can enjoy free shipping all over India.